VIP × VetRec Report

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Cumulative Impact Report Veterinary Innovative Partners  ·  May 2026 🔒 Confidential

VIP is at full velocity
and accelerating into Q2.

From 36 sessions in November 2024 to nearly 8,000 per month. Here is what 18 months of compounding adoption looks like.

All-Time Sessions
50,740
↑ Since Nov 2024
April 2026
7,968
↑ New all-time high
YoY Growth
+553%
↑ Apr '25 vs Apr '26
Hours Saved (All-Time)
12,685
≈ 15 min per session
Active Clinics (April)
26
of 27 in network
Phone Calling (April)
476
↑ 8 clinics active
Growth Story
🚀 Q1 2026 — The Breakout Quarter
Q1 2026 was the inflection point. VIP generated 18,624 sessions across January, February, and March — more than the entire first year of the platform combined. The network crossed 40,000 all-time sessions in March and hit a new monthly record in April. 26 of 27 clinics were active in April, and doctor-only usage surpassed 5,600 sessions in a single month for the first time.
18,624
Q1 2026 Sessions
+553%
YoY Growth (Apr 25 → Apr 26)
12,685
All-Time Hours Saved
Q2 2026 Pacing
8,485+
April closed at 7,968 sessions — the highest month on record. Early May data shows continued momentum. At current trajectory, Q2 is on pace to exceed Q1 by 30% or more.
April Sessions
7,968
All-time record
Doctor Sessions (April)
5,674
First time above 5,600
Platform Snapshot — April 2026
April Sessions
7,968
All roles, all clinics
↑ +7.6% vs March
All-Time Sessions
50,740
Nov 2024 – May 2026
↑ 18 months of growth
Hours Saved (April)
1,992
At 15 min per session
↑ 249 working days (all-time)
YoY Growth
+553%
April 2025 → April 2026
1,220 → 7,968
Total Monthly Sessions — All Roles
Platform-wide usage growth, November 2024 – April 2026
+22,030% since launch
All Roles vs. Doctor-Only Sessions
Monthly comparison, Q1–Q2 2026
Clinic Leaderboard — April 2026
Top 10 locations by session volume
26 active clinics
Time Returned to Patient Care
⏱️ What 50,740 Sessions Means for the VIP Network
VetRec returns an estimated 15 minutes per completed note directly to clinical care. Across 50,740 all-time sessions, the VIP network has reclaimed 12,685 hours — the equivalent of nearly 250 eight-hour working days — that would otherwise be spent on documentation. April 2026 alone delivered 1,992 hours back to VIP clinicians.
12,685
ALL-TIME HOURS SAVED
1,992
HOURS SAVED IN APRIL

What is a session? A session represents one completed note or recording event in VetRec — typically a SOAP note, discharge summary, or records recap generated during or after a patient visit. Hours saved are calculated at 15 minutes per session, a conservative estimate based on average veterinary documentation time.

Clinician Performance — April 2026
💊 Network-Wide Clinician Momentum
75 clinicians logged sessions across February, March, and April. Doctor-only sessions reached 5,674 in April — the network's first-ever month above 5,600 — up from 3,755 in February. The top 20 clinicians each generated 80+ sessions in April. 3 new doctors joined and activated in the past 30 days.
Active Clinicians (April)
62
Doctor / MD / Relief roles
↑ vs 55 in Feb
Doctor Sessions (April)
5,674
Doctor + Medical Director only
↑ +51% vs Feb 2026
Top Clinician (April)
294
Chelsea Berning — Port Isabel
All-time: 2,364
New Doctors (30 Days)
3
Newly activated accounts
Identified below
Doctor-Only Monthly Sessions
Clinician usage trend, February 2025 – April 2026
+15,677% since launch
Top Clinicians — April 2026
Top 20 Clinicians by April Sessions
February / March / April 2026 — all doctor and medical director roles
Full Clinician Table
# Clinician Clinic Role Apr 26 Mar 26 Feb 26 Jan 26 All-Time Trend
March 2026 Snapshot — Patient & Case Mix
📋 March 2026 Clinical Snapshot — 34 VIP Locations
The data below reflects March 2026 — a single-month snapshot captured across 34 VIP clinic locations where VetRec was active. It covers 8,127 appointments, ~6,500 patient visits, and 73,779 care line items documented by VIP clinicians. As April and subsequent months are added, this tab will build into a trend view to identify seasonal patterns, medication shifts, and case mix changes across the network. Patient names are not globally unique identifiers across clinics — appointment count is the most reliable volume metric.
8,127
Appointments Captured
Unique sessions, March 2026
~6,500
Patient Visits
Unique patient-session pairs
73,779
Care Line Items
Treatments, meds, diagnostics, procedures
34
Clinic Locations
Contributing to this snapshot
Patient Species Distribution
Across 8,127 March appointments
Top 10 Clinical Conditions
By case frequency, March 2026
Patient Demographics
Patient Age Distribution
34,194 records with age data · Avg age: 8.4 years
Avg 8.4 yrs
Patient Weight Distribution
35,678 records with weight data · Avg weight: 31.9 lbs
Avg 31.9 lbs
Top 15 Breeds Seen
By case frequency across all VIP March appointments
Consult Anatomy — How Time Is Spent
Average Consult Phase Breakdown
Based on 8,343 recorded consults across VIP clinicians
Rapport
History 28%
Exam 25%
Plan & Education 39%
Rapport — 6.9%
History — 28.4%
Physical Exam — 25.2%
Plan & Education — 38.7%
Care Line Items & Outcomes
Care Item Type Distribution
73,779 items across all VIP March cases
Client Decision Outcomes
How clients respond to care recommendations
Treatment Approval Rate by Condition
Top 12 conditions — % of recommended items approved by client
Ear infections lead at 63%
Medications — March 2026
💊 18,057 medication line items documented in March 2026
VetRec captured every medication recommended and the client's decision. Across 18,057 medication items, 10,961 were approved (61%) and 1,349 were declined. Pain & sedation medications led by volume, followed by parasite prevention and allergy/dermatology. The approval rate varies meaningfully by category — useful signal for client communication coaching.
Medications by Category
Recommended vs. approved — March 2026
Category Approval Rates
% of recommended medications approved by client
Top 20 Individual Medications — Recommended vs. Approved
By recommendation frequency, March 2026 · Approval rate shown per drug
Diagnostics — March 2026
Top 15 Diagnostics Ordered
By frequency across all VIP March appointments
Client Communication Insights
💬 What Clients Are Asking in the Exam Room
VetRec captures not just documentation — it captures conversation. Across 1,857 client questions flagged in VIP consults, three areas drive the majority of client engagement: dental care, pet insurance, and financial assistance. Understanding where clients are asking questions and what they are asking about is a powerful lever for practice communication strategy, revenue capture, and client education.
Total Client Questions Captured
1,857
Across dental, insurance, and financial aid topics
Dental Campaign Conversations
1,377
16.5% of all consults included a dental discussion
Insurance Discussions
499
6.0% of consults — with 60 approvals and 66 declines tracked
Client Question Topics
Distribution of 1,857 captured questions by topic
Question Categories
What clients are asking about across all topics
Insurance & Financial Aid Outcomes
Insurance Discussion Outcomes
499 consults where insurance was raised
Financial Aid Discussion Outcomes
372 consults where financial aid was raised
Phone Calling Usage
476
April 2026 Calls
8
Active Clinics (April)
989
Dutchess County All-Time Calls
Monthly Phone Calls — Historical
Network-wide phone calling usage, June 2025 – April 2026
470 calls in March · 476 in April
Partnership Initiatives — Q1/Q2 2026
🤝 Active VetRec × VIP Programs
These are the active and recently completed initiatives VetRec is running in partnership with VIP to drive adoption, deepen integration, and expand the value of the platform across the network. Two major integrations and onboarding waves are complete; two coaching and outreach programs are actively in progress.
🔗
Avimark PIMS Integration Rollout
Full integration of VetRec with Avimark practice management software across VIP's Avimark-using clinic locations. Enables seamless note-to-PIMS workflows, reducing manual entry and improving records accuracy.
13 clinics configured · Integration live network-wide
Completion100%
✅ Complete
🎓
Post-Avimark Onboarding Sessions
Dedicated onboarding and setup sessions for the 5 clinic locations that chose to delay their onboarding until Avimark integration was fully live. All sessions completed, users activated, and workflows confirmed.
5 clinics · All sessions completed
Completion100%
✅ Complete
📧
Vetspire Re-Engagement Email Campaign
Targeted reminder email campaign to all 25 VIP clinic locations using the Vetspire PIMS, encouraging clinicians to return to or activate VetRec usage. First reminder sent to all 25 clinics; second reminder wave currently in progress.
25 clinics · First reminder: sent · Second reminder: in progress
Round 1100%
Round 2In Progress
⏳ In Progress
🎙️
Communications Coaching Pilot Program
A pilot coaching initiative for 12 VIP clinic locations, using VetRec's consult analytics — including open-ended question ratios, consult phase breakdowns, and client engagement patterns — to provide personalized communication coaching to clinicians. Announcement copy is being finalized.
12 clinics selected for pilot · Pending email announcement
SetupIn Progress
⏳ In Progress
📞
Unlimited Phone Calling Expansion
Outreach to all VIP clinic locations to gauge interest in upgrading to unlimited phone calling. Clinics are responding with opt-ins, unlocking higher-volume calling workflows and removing session cap constraints. 9 of the clinics contacted have already opted in.
9 clinics opted in so far · Outreach ongoing
Opt-ins received9+ clinics
⏳ In Progress